Privacy Policy

1. Introduction

BuddyQ (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming matchmaking service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, password, display name
• Profile Information: Gaming preferences, availability, skill level, preferred games
• Communication Data: Messages sent through our platform, session chat history
• Payment Information: Billing details for subscription payments (processed securely through third-party payment processors)

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: We use cookies and similar technologies to track activity and improve user experience

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Match you with compatible gaming partners
• Process your transactions and manage subscriptions
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraudulent activity
• Personalize your experience and deliver relevant content

4. Information Sharing and Disclosure

4.1 With Other Users

Your profile information (username, gaming preferences, availability) is visible to other users to facilitate matchmaking.

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processing (Stripe, LemonSqueezy)
• Authentication services (Supabase)
• Analytics providers
• Email service providers
• Cloud hosting services

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

• Data encryption in transit (SSL/TLS)
• Secure password storage (bcrypt hashing)
• Regular security audits
• Access controls and authentication

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal obligations.

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and personal data
• Data Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Cookie Control: Manage cookie preferences through your browser settings

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: BuddyQ1@proton.me
• Support: BuddyQ1@proton.me

13. GDPR Compliance (EU Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to withdraw consent
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with a supervisory authority

Our lawful basis for processing your data includes consent, contract performance, legitimate interests, and legal obligations.